Marine Detail Company, LLC
Information Collection
We collect information when you register, place orders, respond to surveys, or communicate with us. This may include your name, email address, mailing address, phone number, and credit card information. Gift recipient information is collected for order fulfillment but is not used for marketing.
Cookies are used to enhance your experience, analyze site traffic, and gather visitor information to optimize our platform matching features.
Use of Information
We use collected information to personalize your experience, improve customer service, process transactions, administer promotions or surveys, and send periodic emails if you opt in. Security measures are implemented to protect your personal information.
Cookies
We use cookies to understand preferences and compile aggregate data about site traffic. Third-party service providers may assist in understanding site visitors. You can choose to disable cookies, but it may impact site features.
Information Disclosure
We do not sell, trade, or transfer personally identifiable information to outside parties without advance notice. Non-personally identifiable visitor information may be provided to other parties for marketing or advertising.
Mobile phone numbers and SMS opt-in consent are never shared, sold, or provided to third parties or affiliates for marketing or promotional purposes.
If you submit a service request, your contact information may be made available via our private Web App Portal to up to 4 network-verified detailing professionals for the purpose of providing service estimates. Access is limited to the detailer(s) who accept your specific job request. This occurs through the Web App Portal directly and is separate from our SMS messaging program.
Opt-Out and Modification
You can modify email subscriptions in the "My Account" section. To delete online account information, remove addresses and payment details in the "My Account" section.
Third-Party Links
Third-party links on our site have separate privacy policies, and we are not responsible for their content and activities.
Policy Changes
Changes to this privacy policy will be posted on this page and apply to information collected after the date of the change. Last updated: 2026.
Questions and Feedback
We welcome questions, feedback, comments, and concerns about privacy or other issues. Contact us at support@marinedetail.com.
Online Policy Only
This online privacy policy applies to information collected through our website, not offline.
Terms and Conditions
Refer to our Terms and Conditions page for website use, disclaimers, limitations of liability, and our full SMS Terms of Service.
Consent
By using our site, you consent to this privacy policy and our messaging terms.
Marine Detail Company, LLC — SMS Terms of Service
Effective Date: June 1, 2025
Program Description
Marine Detail may send you account notifications, service match updates, appointment confirmations, service reminders, and related content via SMS. Message frequency varies.
Consent
By opting in to our SMS program, you authorize Marine Detail to send text messages using an automated system to the mobile number you provided. Consent is not a condition of purchase.
Opt-In
You can opt in to our SMS program by entering your mobile number on our website and checking the box to receive SMS notifications, then confirming your subscription by tapping the link sent in our initial text message.
Opt-Out
You may opt out at any time by replying STOP to any message you receive. You may also contact us at support@marinedetail.com or call (877) 867-1001 to be removed from our list.
Help
For help or information about our SMS program, reply HELP to any message, visit our Contact Us page, email support@marinedetail.com, or call (877) 867-1001.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier and plan. Marine Detail is not responsible for any charges you may incur as a result of participation.
Carriers and Delivery
Text message delivery may be affected by your mobile carrier's network and technical limitations. Marine Detail is not liable for delayed or undelivered messages.
Privacy
We respect your privacy. Any information collected through our SMS program is used in accordance with this Privacy Policy. Mobile phone numbers, SMS opt-in data, and consent will never be shared, sold, or provided to third parties or affiliates for marketing, promotional, or any other reasons.
Eligibility
You must be at least 18 years old and the authorized user of the mobile number provided to enroll in our SMS program.
Changes to Terms
Marine Detail reserves the right to modify or terminate this SMS service or any of its terms at any time. We will notify you of material changes via SMS or by posting an updated version on our website.
Questions?
Contact us at support@marinedetail.com or visit marinedetail.com.