Marine Detail Company, LLC
Information Collection:
We collect information when you register, place orders, respond to surveys, or communicate with us. This may include your name, email address, mailing address, phone number, and credit card information. Gift recipient information is collected for order fulfillment but not used for marketing. Cookies are used to enhance your experience and gather visitor information. Marine Detail Company LLC's website uses cookies to help keep track of items you put into your shopping cart, up to and including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.
Use of Information:
We use collected information to personalize your experience, improve customer service, process transactions, administer promotions or surveys, and send periodic emails if you opt-in. Security measures are implemented to protect your personal information.
Cookies:
We use cookies to understand preferences and compile aggregate data about site traffic. Third-party service providers may assist in understanding site visitors. You can choose to disable cookies, but it may impact site features.
Information Disclosure:
We do not sell, trade, or transfer personally identifiable information to outside parties without advance notice. Non-personally identifiable visitor information may be provided to other parties for marketing or advertising.
Opt-Out and Modification:
You can modify email subscriptions in the "My Account" section. To delete online account information, remove addresses and payment details in the "My Account" section.
Third-Party Links:
Third-party links on our site have separate privacy policies, and we are not responsible for their content and activities.
Policy Changes:
Changes to the privacy policy will be posted on this page and apply to information collected after the date of the change. Last change to our policy was 2025.
Questions and Feedback:
We welcome questions, feedback, comments, and concerns about privacy or other issues.
Online Policy Only:
This online privacy policy applies to information collected through our website, not offline.
Terms and Conditions:
Refer to our Terms and Conditions section for website use, disclaimers, and limitations of liability.
Consent:
By using our site, you consent to our privacy policy and messaging terms.
Marine Detail Company LLC – SMS Terms of Service
Effective Date: June 1, 2025
Program Description:
Marine Detail may send you promotional messages, appointment confirmations, service reminders, updates, and other related content via SMS or MMS. Message frequency may vary depending on your interaction with us.
Consent:
By opting in to our SMS service, you authorize Marine Detail to send text messages using an automated system or autodialer to the mobile number you provided. Consent is not required as a condition of purchase.
Opt-In:
You can opt in to our SMS program by: (a) Entering your mobile number on our website and checking the box to receive SMS notifications, (b) Texting a keyword provided by Marine Detail, (c) Signing up via in-person form or digital intake.
Opt-Out:
You may opt out at any time by replying STOP to any message you receive. You may also contact us at support@marinedetail.com or call us at (877) 867-1001 to be removed from our list.
Help:
For help or information about our SMS program, reply HELP to any message or visit our Contact Us page, email support@marinedetail.com or call (877) 867-1001.
Message & Data Rates:
Message and data rates may apply depending on your mobile carrier and plan. Marine Detail is not responsible for any charges you may incur as a result of participation.
Carriers & Delivery:
Text message delivery may be affected by your mobile carrier’s network and technical limitations. Marine Detail is not liable for delayed or undelivered messages.
Privacy:
We respect your privacy. Any information collected through our SMS program will be used in accordance with our Privacy Policy (https://www.marinedetail.com/privacy-policy). We do not share your mobile number or personal information with third parties for marketing purposes.
Eligibility:
You must be at least 18 years old and the authorized user of the mobile number provided to enroll in our SMS program.
Changes to Terms:
Marine Detail reserves the right to modify or terminate this SMS service or any of its terms at any time. We will notify you of material changes via SMS or by posting an updated version on our website.
Questions?:
Contact us at support@marinedetail.com or visit www.marinedetail.com.